| Sales Coordinator |
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| Residence Inn by Marriott Halifax Downtown |
| 1599 Grafton Street, Halifax NS, B3J 2C3 |
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We are looking for an experienced Sales Coordinator to join our team at the Residence Inn Halifax Halifax
The Sales Coordinator assists the Sales team in account management, revenue management, business generation, and sales prospecting. Sales Coordinators also work with all hotel departments to provide exceptional customer service to all hotel guests, while meeting and exceeding hotel-specific and Manga brand goals.
Responsibilities include:
- Negotiate & prepare sales proposals and contracts, understanding legal terms and conditions.
- Meet or exceed monthly sales revenue and activity quotas.
- Effectively manage customer budgets to maximize revenue and meet customer needs.
- Manage existing client relationships while seeking new business for the hotel.
- Strategize, plan, and execute local blitzes, trade shows, and/or client events.
- Review sales & marketing action plan and coordinate activities connected with key market segments.
- Provide input and ideas towards marketing and sales strategies.
- Effectively prospect and solicit repeat and future group business and individual travel business.
- Assist with budget allocation and input into business plans.
- Interact with guests to obtain feedback on product quality and service levels; able to respond to and handle guest problems and complaints.
- Review comment cards and guest satisfaction results related to Sales with Director of Sales & Marketing.
- Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
- Attend pre-event meetings as needed to understand group needs.
- Accurately forecast group sleeping rooms and event revenue for groups.
- Attend networking and local community events acting as an ambassador for the hotel.
- Other related duties as assigned.
Preferred Education & Qualifications:
- Bachelor’s Degree or equivalent
- Post-Secondary Education in Hospitality/Marketing preferred
- 1-2 years prior sales experience in a hotel environment a strong asset
- Experience using hotel systems (Delphi, etc.) preferred
- Knowledge of Event Service Operations
Working Conditions:
- Normal office working conditions.
- Lifting of supplies, material/collateral. From time to time the position will require long periods of standing.
- Some weekend, evening or holiday hours will be required.
- Intermittent business travel will be required.
If you are interested in joining our great team, we want to hear from you!
To Apply, click "Apply Now."
Any applications must be sent in PDF format. Applications sent in any other format will not be accepted.
We thank all applicants for their interest, only candidates chosen for an interview will be contacted. |
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