Cape Breton Island Tourism Training Network – The World Tourism Institute (WTI) at CBU, in partnership with Destination Cape Breton Association and Cape Breton Partnership, are launching a three-year Tourism Training and Research project. The goal of the project is to aid the Tourism Sector in post-pandemic recovery.
SPECIFIC RESPONSIBILITIES:
- Manage and integrate the activities of multiple project operations; ensure that project efforts are cohesive, consistent, and effective in supporting the WTI program mission, goals, and plan.
- Develop and establish policies, strategies, and operating objectives consistent with those of the WTI to ensure efficient and effective implementation the project.
- Collaborate with Project partners to establish programmatic goals and priorities.
- Participate in, and oversee, the development, implementation, and maintenance of individual project objectives and short- and long-range plans; develop tracking and evaluation programs to assist in the accomplishment of established project goals and objectives and manage associated budgets.
- Manage relationships with a diverse stakeholder group and support staff. Consult, coordinate, and serve as principal liaison with the Managing Director, WTI.
- Coordinate the activity of the Program at CBU and work, as required, with Marketing and Communications and other CBU Departments.
- Provide regular operational reports to the Managing Director, partners and, as needed, to ESDC.
- Some travel will be required as will flexible hours of work.
- Perform other job-related duties as assigned.
REQUIRED QUALIFICATIONS:
- Completion of an undergraduate degree in tourism, business administration, or another related field; an equivalent combination of education and experience may also be considered (i.e. a diploma and significant, relevant experience). A related graduate degree is preferred.
- Knowledge of current developments and trends in Tourism generally and specific to Cape Breton Island. A knowledge and appreciation of Indigenous Tourism is considered an asset.
- A knowledge of the Calls to Action of the Truth and Reconciliation Commission with specific emphasis on training and education.
- Experience within the post-secondary work environment.
- Demonstrated knowledge and understanding of project management.
- A minimum of 5 years’ relevant work experience.
- Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solution. Demonstrated discretion and sound judgement in the handling of confidential information.
- Ability to lead and manage a team to meet project timelines, adapt to new technology and to learn and work independently.
- Highly motivated, focused and results-oriented with the ability to meet expectations in a dynamic and customer-centric work environment.
- The ability to work well with others, both internally and externally, from a wide range of backgrounds.
- This management may be virtual in nature, where possible, in person meetings will be required.
- Strong written, interpersonal and public communication skills.
POSTING NUMBER: AS095P
REPORTING TO: Managing Director, World Tourism Institute
DOCUMENTS REQUIRED TO APPLY:
- Letter of Application
- Resume
- List of References
Optional Documents
- Academic Transcripts
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