| Room Attendan Part Time |
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| Hearthstone Boutique Hotel Halifax Dartmouth |
| 313 Prince Albert Road, Dartmouth Nova Scotia |
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The Hearthstone Boutique Hotel Halifax Dartmouth is currently recruiting for part time room attendants. This position has the potential to grow into a full time position during the summer months as we enter the peak tourism season. Interested applicants can forward their resume to the Gruest Services Manager Mishayla Gray via email mishayla@hshotels.ca
Only those applicants chosen for an interview will be contacted.
Responsibilities:
- To ensure that all tasks are performed for the purpose of providing customer satisfaction.
- To become familiar with the “Success Manual” and ensure all its points are understood.
- To ensure all guest rooms and public areas reflect the level of cleanliness and preparedness as defined by the management team.
- To ensure you have adequate supplies to complete tasks at hand
- Responsibility for accurately reporting hours for the purpose of payroll
- To accurately and fully complete all forms given to you by your Manager
- To report and/or record all lost and/or found items.
Examples of Position Related Tasks and Activities:
Tasks include but are not limited to the following;
- Ensure the housekeeping cart and closet is well stocked
- Complete cleaning of individual guest rooms as per company standard
- Ensure all rooms have the requisite number of linens, amenities, coffee packs etc.
- Sign in and out accurately on time sheets
- To check for “Do not Disturb” signs! (If no signs are in evidence, knock firmly and announce “housekeeping” then pause for guest response.
- Enter guest room to strip linen from beds and bathroom.
- Ensure all amenities in room are in full working order.
Qualifications:
- Demonstrated ability to complete tasks as assigned
- Demonstrated ability to learn new skills
- Completion of High School
- Demonstrated ability to work and multitask in a fast paced environment
Behaviours Expected:
- Position holder is available to listen and empathize with feedback from any guest/customer/client who has an issue regarding the property or any other Hearthstone related issue and bring problems to satisfactory resolution
- Behaviours are co-operative and welcoming.
- A positive enthusiastic approach.
- Incumbent is expected to be well organized and capable of multi-tasking
- Incumbent must be flexible and team spirited
- Position holder is expected to follow Hotel policies and procedures
- Incumbent is expected to be neat and clean in appearance
- Incumbent must maintain a clean, safe work area.
- Position holder is expected to exhibit genuine hospitality.
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