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| Job Description: As a Wake up DoubleTree Breakfast™ Server at The Hollis Halifax – a DoubleTree Suites by Hilton you will be integral to our guest experience. Achieving memorable and positive interactions on a daily basis. • Responsible for opening and closing duties • Greeting and seating guests, taking food & beverage orders and providing menu suggestions Maintaining restaurant cleanliness standards • Settling checks with customers, receiving and processing payments • Execution of the “Wake Up DoubleTree” breakfast buffet program • Clear and concise pass-on communication with colleagues and leaders in the department • Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service • Working closely with other departments to ensure exceptional service • Focus on consistent delivery of Hilton’s Vision, Mission, and Values Job Requirements: • Outstanding “yes we can attitude” • Excellent written and verbal communication skills • Strong team player • Multi-tasking proficiency • Ability to work with limited supervision • Positive and professional demeanor • Must be able to work a variety of shifts inclusive of mornings, weekends and holidays • Must have a reliabel form of transportation • Must be approachable, open-minded and possess excellent listening skills • Must possess the skills to quickly, tactfully resolve and defuse guest and/or employee concerns and ensure the appropriate follow up is carried out • Proven ability to effectively handle stressful situations, be receptive to change and increased demands | ||||||||||||||||||||
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