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| REPORTING TO: Housekeeping Manager RESPONSIBILITIES: •Achieve high levels of internal and external guest satisfaction by ensuring the highest level of cleanliness in guest rooms and public areas in accordance with DoubleTree brand standards. •Assign daily room assignments and cleaning duties in accordance with hotel policies and union agreement. •Perform room inspections. •Planning and organization of all activities performed in the Housekeeping Department. •Proactively address any day-to-day operational concerns and determine appropriate solutions and actions in the absence of the Housekeeping Manager. •Ordering, receiving and conducting inventory of all supplies. •Keep up-to-date records on labour cost, invoices, scheduling, inventories, repairs, special cleaning, inspections, lost and found items, accidents, etc. •Insure housekeeping closets and storage areas are clean and organized. •Other duties or projects as assigned by the Housekeeping Manager. Environment: •Has exposure to chemicals with possible side effects if not used correctly •Bending and kneeling required when inspecting rooms •Extensive periods of walking when carrying out inspections on the floor •Pushing and pulling room furniture to ensure that proper cleaning has been done JOB REQUIREMENTS: •Excellent interpersonal skills. •Minimum two years experience preferably in Housekeeping. •Strong organizational and time management skills. •Ability to multi-task in a constantly changing environment. •Proficient in Microsoft Office and working knowledge of a hotel Property Management System. •Diploma or degree from a recognized hospitality management program considered an asset. All applicants are welcomed to apply via e-mail. | ||||||||||||||||||||||
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