| Bellperson (Casual Permanent) |
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| The Westin Nova Scotian |
| 1181 Hollis St, Halifax NS |
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Deep in the heart of downtown Halifax, The Westin Nova Scotian offers first class accommodations in elegant and historic surroundings. We are an employer of choice in this vibrant city, being named in the Best Places to Work in Atlantic Canada since 2013. With our 4 1/2 star Canada Select property offering 310 well-appointed guest rooms and 23,000 square feet of meeting space, our hotel is ideal for the business traveler, meeting planner, and leisure traveler alike.
The Westin is currently looking to hire individuals who are outgoing, friendly and like to have fun while maintaining a strong work ethic. We are currently looking for a Casual Permanent Bellperson.
JOB SUMMARY:
The main functions of the Service Express Runners are to welcome guests in a pleasant and helpful manner; provide assistance into and out of the property as necessary; assist with all questions and luggage; provide recommendations for and directions to local corporate centers, attractions, and events; help with the check in /check out processes; deliver amenities, etc. to rooms; and accommodate guests during their stay in a pleasant and efficient manner.
QUALIFICATIONS:
- High School diploma and/or experience in a hotel or a related field.
- Valid driver’s license required.
- Previous customer service experience preferred.
- Long hours sometimes required.
- Must provide drivers abstract and able to drive a standard transmission.
DUTIES & FUNCTIONS:
- Greet guests. Open front door for guests.
- Load luggage onto cart. Unload luggage from cart.
- Escort guests to rooms. Give directions to guests.
- Check/store luggage for arrivals and departures.
- Complete room changes.
- Call for cabs. Call for shuttle service. Announce departing shuttles. Answer telephone.
- Provide valet parking to guests.
- Possess complete knowledge of emergency procedures for the property.
- Maintain current listing of local and area attractions, special events, activities, local transportation, etc.
- Provide information, maps, and directions as required.
- Maintain lobby reader board.
- Prepare workstation in anticipation of the day’s business.
- Check VIP list.
- Prepare, set-up, deliver and service amenities. Replenish as needed.
- Maintain cleanliness of motor entrance and lobby area. Clean work areas.
- Handle guest complaints and notify Management immediately.
- Other duties as required.
RATE OF PAY: $12.25/hr
CLOSING DATE: May 31, 2017 |
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