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| ~~ Guest Service Agent Part Time leading to Full Time Job Description: As a Guest Service Agent at the Hilton Garden Inn Halifax Airport you will be integral to our guest experience. Achieving memorable and positive interactions on a daily basis. • Register arriving guests / process guest departures • Provide information on points of interest in the area • Handle cash and credit card transactions • Answering guest inquiries in a timely and accurate manner • Creating accurate reservations • Ensure the smooth and efficient operation of the Front Desk • Clear and concise pass-on communication with colleagues and leaders in the department • Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service Job Requirements: • Outstanding guest service skills • Excellent written and verbal communication skills • Strong team player • Multi-tasking proficiency • Ability to work with limited supervision • Positive and professional demeanor • Must have basic computer experience [including but not limited to: Microsoft Windows, Excel, Word and property management systems (OnQ training an asset)] • Minimum of 2 years in a front line customer service environment • Previous Guest Service/Front Desk experience a definite asset • Post secondary education in Tourism and Hospitality or equivalent hotel experience an asset. • Must be able to work a variety of shifts inclusive of evenings, weekends, holidays and occasional overnights. Company Benefits: • Excellent travel benefits with over 3000 hotels worldwide • Paid group insurance plan • Free Staff Parking • Discounted staff meals • MetroX Bus stops just outside hotel entrance Management Position? No Entry- Level Position? Yes Work Permit Needed? Applicants who do not already have legal permission to work in Canada will not be considered. Job Available: Immediately Employer: Hilton Garden Inn Halifax Airport How to Apply: Fax: 902-873-1800 E-mail: kent.rose-spurrell@hilton.com * Internal applicants please notify your manager prior to submitting your application. | ||||||||||||||||||||||||
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