Guest Service Agent Oceanstone Seaside Resort 8650 Peggy's Cove Road This position has been filled.  Oceanstone Seaside Resort Indian Harbour- 5 minutes from Peggy’s Cove 40 Minutes from Halifax 8650 Peggy’s Cove Road   Oceanstone Resort is a gem on the South Shore of Nova Scotia, located minutes away from the picturesque Peggy’s Cove.  Our resort is a premiere location for weddings, corporate events, or a weekend getaway. Our vision is excellence – on every front, from our staff, to our accommodations, facilities, food, and overall experience. We strive for excellence each and every time. We are looking for team members to help us realize our vision! Oceanstone Resort has consistently been recognized nationally for Weddings, winning Top 5 places in Canada to get married by the Canadian Wedding Industry Awards as well as Elle Canada.  Oceanstone Resort   Reporting to the Operations Manager, our Guest Service Agents provide professional, attentive and efficient service to all our guests who visit Oceanstone. This position requires a flexible schedule that includes weekends and evenings. Hours range from 8am to 8pm.   Responsibilities include: All aspects of guest service at the Resort. Tasks to include but not limited to Front Desk, servicing meetings, and answering the phones. You would be required to open the office and / or close the resort for the day. You must be flexible with your hours anytime from 8am to 8pm. Must be computer literate. Ensure guest absolute satisfaction Completing pre-meal prep such as water, coffee, cutlery as required General cleaning/clearing duties as assigned Exceed the expectations of all guests (both internal and external) through empowerment and by responding attentively, efficiently and politely to all requests Help create a positive work environment, through teamwork and cooperation with peers. Contributes to a healthy and safe work environment by reporting all safety hazards, following WHMIS and working in a safe manner. Maintains confidentiality of proprietary information Other duties as assigned by Manager   Preferred Qualifications:   Previous customer service experience required Previous Hotel experience a definite asset. Ability to work under pressure in a fast paced environment with minimal direction Excellent communication and organization skills Ability to multi task and prioritize while providing excellent customer service Knowledge of safe food and beverage handling procedures Positive, professional demeanor Must be able to physically lift a large banquet tray Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Reach overhead and below the knees, including bending, twisting, pulling, Stand, sit, or walk for an extended period of time.     If you are interested in joining the Oceanstone Team, please send your resume to: Troy Dawson via troy@oceanstoneresort.com