Sales Manager The Hollis Halifax - a DoubleTree Suites by Hilton Downtown Halifax Job Description: Reporting to the General Manager and Director of Sales, as Sales Manager at the The Hollis Halifax – a DoubleTree Suites by Hilton you will be responsible for generating leads and maintaining client relationships within all hotel market segments. You will be someone who is both highly proactive and reactive and have a strong ability to provide a seamless customer service approach, while providing advice and guidance throughout the entire sales process from first point of contact to post event/business follow up. Throughout all of this you will strive to always achieve the highest level of guest satisfaction, so as to ensure repeat business and maximum hotel revenue potential. Actively prospect and qualify new business for hotel, including but not limited to: new preferred accounts, group business and small meeting business. Solicitation will come from prospecting phone calls and outside sales calls, site visits, sales blitzes and tradeshows. Solicitation may also include joint efforts and cross selling of our other two area hotels, as determined by the Director of Sales. Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures. Show banquet rooms and guest rooms to all prospective clients. Solicit and maintain ongoing contact with all active accounts in an effort to promote repeat business Follow up with guests regularly during and after departure to ensure satisfaction. Feedback should be tracked and forwarded to DOS on weekly basis. Maintain client files and update information daily in accordance with established departmental policies and procedures Complete RFP’s in timely manner; working closely with other Sales team members to maximize hotel revenues Research and/or have knowledge of the local competition and assess general market conditions. Complete weekly and month reports as required. Preparation of proposals, contracts and block space, and follow up with regard to room block. Prospecting new customers and target lists, coordination of sales blitzes, and client service events. Coordinating and conducting site inspections, local sales calls and client prospecting. Managing Sales database (OnQ/Delphi) Proactively prospect and solicit new and repeat business using appropriate selling techniques Assisting Director of Sales in strategic planning of budgets and programs including; advertising, public/media relations, local marketing, sales promotions, event marketing and collateral development. Perform other duties and special projects as assigned.   Job Requirements: Professional attitude and appearance Able to work flexible hours and weekends when required Minimum 2 years sales experience, preferably in a full service property Superior written and spoken communications skills Outstanding abilities to build and maintain relationships. Excellent time management with the ability to re-prioritize on a continual basis Guest oriented, pleasant personality, positive attitude and disposition; Proven sales ability Excellent Computer Skills and must be proficient with MS Office Continually striving to create new contacts and clients through industry networking Preference will be given to those with Delphi, Opera and OnQ experience   What will it be like to work for this Hilton Worldwide Brand? DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know they’ll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton, we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travel’s challenges and the beginning of a restful stay. DoubleTree by Hilton is one of Hilton Worldwide’s ten market-leading brands. For more information visit www.hiltonworldwide.com. If you appreciate the little things and enjoy creating exceptional experiences, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. What are we looking for? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: H Hospitality - We're passionate about delivering exceptional guest experiences. I Integrity - We do the right thing, all the time. L Leadership - We're leaders in our industry and in our communities. T Teamwork - We're team players in everything we do. O Ownership - We're the owners of our actions and decisions. N Now - We operate with a sense of urgency and discipline   In addition, we look for the demonstration of the following key attributes in our Team Members: Living the Values Quality Productivity Dependability Customer Focus Teamwork Adaptability Company Benefits: Excellent travel benefits with over 3000 hotels worldwide Paid group insurance plan Free Staff Parking   Management Position? Yes   Entry- Level Position? No Work Permit Needed? Applicants who do not already have legal permission to work in Canada will not be considered. Job Available: Immediately Employer: The Hollis Halifax – A DoubleTree Suites by Hilton How to Apply:             Fax: 902-429-9700             E-mail: paul.harrigan@hilton.com * Internal applicants please notify your manager prior to submitting your application.   How to Apply Contact Name: Paul Harrigan Mailing Address: 1649 Hollis St. Halifax, NS B3J 1V8 Phone: (902) 429-7233 Fax: (902) 429-9700 Email: paul.harrigan@hilton.com Website: www.dropbox.com/s/lw63vrdao0tv110/Employment%20Application%20-%20Hollis.pdf?dl=0