Banquet Manager |
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Best Western PLUS Bridgewater Hotel & Convention Center |
Bridgewater, NS |
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Job Summary
The Banquet Manager is responsible for the supervision and control of the banqueting department to the required standards and within agreed budgetary limits. The Banquet Manager will ensure that banquet rooms are prepped to specifications, wait staff are fully prepared, banquet guests are well taken care of, and that the whole function runs smoothly.
Requirements
• University degree or College Diploma in an appropriate field is an asset.
• 2 years of direct work experience in a management capacity
• Experience in all aspects of customer service and people management
• Demonstrated ability to lead and direct a team
• Strong working knowledge of hospitality industry principles, methods, practices, and techniques
• Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
• Ability to examine and re-engineer banquet, staffing and food and beverage operations, form new policies, and develop and implement new strategies
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
• Exceptional conflict resolution, negotiation, and objection handling skills
• Able to respond quickly in a dynamic and changing environment
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Good training, coaching, and mentoring skills are essential
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
• Knowledge of cost analysis, fiscal management, and budgeting techniques
• Able to effectively communicate both verbally and in writing
• Ability to coordinate and organize meetings, exhibits, and other events
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