Night Auditor
Hilton Garden Inn Halifax Airport
Near Halifax Airport
This position has been filled.
Job Description:
As a Night Auditor at the Hilton Garden Inn Halifax Airport you will be integral to our guest experience. Achieving memorable and positive interactions on a daily basis. 
  • Register arriving guests / process guest departures
  • Provide information on points of interest in the area
  • Handle cash and credit card transactions
  • Answering guest inquiries in a timely and accurate manner
  • Creating accurate reservations
  • Ensure the smooth and efficient operation of the Front Desk 
  • Clear and concise pass-on communication with colleagues and leaders in the department
  • Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service  
  • Balancing front office and food & beverage daily postings and preparing necessary audit paperwork.
  • Close and run relevant Micros reports for Food & Beverage transactions.
  • Preparing and distributing daily reports for various departments and organizing the front desk for each new day.
  • Ensuring guest safety and security by conducting walk-throughs of the hotel.
 
Job Requirements:
  • Outstanding guest service skills
  • Excellent written and verbal communication skills
  • Strong team player
  • Multi-tasking proficiency
  • Ability to work with limited supervision 
  • Positive and professional demeanor
  • Must have basic computer experience [including but not limited to: Microsoft Windows, Excel, Word and property management systems (OnQ training an asset)]
  • Minimum of 2 years in a front line customer service environment
  • Previous Guest Service/Front Desk experience a definite asset
  • Post secondary education in Tourism and Hospitality or equivalent hotel experience an asset.
  • Must be able to work a variety of shifts inclusive of overnight, weekends and holidays.
 
Company Benefits:
  • Excellent travel benefits with over 3000 hotels worldwide
  • Paid group insurance plan
  • Free Staff Parking
  • Discounted staff meals
  • MetroX Bus stops just outside hotel entrance
 
Management Position? No
 
Entry- Level Position? Yes
 
Work Permit Needed? Applicants who do not already have legal permission to work in Canada will not be considered.
 
Job Available: Immediately
 
Employer: Hilton Garden Inn Halifax Airport
 
How to Apply:
            Fax: 902-873-1800
            E-mail: kyle.stillwell@hilton.com
How to Apply
Contact Name: Kyle Stillwell
Mailing Address: 200 Pratt & Whitney Drive
Phone: (902) 873-1400
Fax: (902) 873-1800
Email: kyle.stillwell@hilton.com
Website: www.dropbox.com/s/f86gegs8doljjwb/Employment%20application.pdf
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