Guest Service Agent
Quality Inn Halifax Airport
Career Opportunity
Guest Services Agent
Employer                                       Position Level                                        Posting Date
Quality Inn Halifax Airport                                  Entry Level                                                    December 30 2013
Location                                                                                 Salary
Nova Scotia – Goffs (Near Airport)                 No                                   $13.08 per hour after 45 day probation
Position Classification            Terms of Employment           Position Available Date
Guest Services                                   Full Time Permanent Employment                     Immediately
Position Description
At Quality Inn Halifax Airport, we believe our guests select our hotel because of our employees who foster traditional Maritime Hospitality and who are dedicated to providing personalized service and meaningful experiences. Guest Services Agents are responsible for the guest reservation and registration processes as well as the communication of hotel services and promotions. Other duties may include processing forms of payment and responding to guest inquires. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This is a fast paced work environment which demands effective multitasking and extensive guest contact. Quality Inn Halifax Airport employees work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is a lifestyle.
Position Requirements
A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills. Ability to stand for long periods of time. The availability to work a variety of shifts with days off that vary from week to week, and the ability to work evenings, weekends, including Sunday’s, and holidays as required. Experience and a thorough understanding of Front Office operations is considered an asset. Bilingualism or multilingualism considered an asset. Previous hotel experience preferred.
Employment Benefits
As a valued member of our team, you’ll enjoy a very competitive benefit package. This involves a competitive salary, exceptional group insurance plan, a co-shared gym membership, an extensive employee travel benefit program through the Choice Hotels Brand within Canada and the United States. We frequently invite our employees to build on strengths through training and certification programs. Regular feedback helps you to improve and for us to take notice. Uniforms are provided and Dry Cleaning services are provided for Guest Services Agents. An enthusiastic Social Committee organizes employee functions throughout the year including BBQ’s, parties, dances, award ceremonies and other exciting recreational activities throughout the year. Some waiting periods may apply to the mentioned programs
 If you meet the qualifications for the above position, please apply to Gillian Kainola, Guest Services Manager
Quality Inn Halifax Airport
60 Sky Boulevard
Goffs, Nova Scotia B2T 1K3
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While we may have high expectations of our employees, we also give them high rewards. Imagine being part of a stable team with a reputation for Service Excellence which is an integral part of all that we do. With the "Quality" personality, you’ll not just succeed here – you’ll thrive. And, with our strong commitment to promoting from within, you’ll definitely enjoy your rise to the top.
Quality Inn Halifax Airport is proud to be an Equal Opportunity Employer.
How to Apply
Contact Name: Gillian Kainola
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